Residential Aide Supervisor

Company: Housing Works
Location: Brooklyn
Posted on: April 24, 2025

Job Description:

Description

Housing Works requires employees working in our Health Services division to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need an accommodation for any reason, including related to this job requirement, please contact Human Resources.

Job candidates should be aware that scammers may pose as employers and create fake job postings in order to extract personal information from individuals for financial gain. Housing Works will never ask job candidates for personal information, such as social security numbers or bank account details, over the phone. If you suspect that a job posting may be fake or wish to confirm that a job posting from Housing Works is genuine, please contact us at recruitment@housingworks.org

Housing Works was founded in 1990; With a long-term commitment to AIDS advocacy. Housing Works established New York State's first harm reduction-based, OASAS-licensed outpatient drug treatment program. Other services include Health Home care management, behavioral health, and syringe exchange programs. A pioneer in the social entrepreneurship movement, Housing Works operates 10 high-end thrift shops in Manhattan and Brooklyn and a much-loved Bookstore Cafe in Soho. For more information, visit www.housingworks.org

Housing Works fights for funding and legislation to ensure that all people living with HIV/AIDS have access to quality housing, healthcare, HIV prevention, and treatment, among other lifesaving services.

Benefits:
We have three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary. Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year. We offer employees an educational benefit. This money is available for tuition loan reimbursement, tuition costs, and text books.

Housing Works provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements. Housing Works complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Housing Works also does not request prior salary information during the hiring process. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Compensation Range: $18/hr - $21/hr commensurate with experience

Overview:

The Residential Aide Supervisor (RAS) ensures the wellbeing and safety of the program's clients and staff during their shift and supervises the RA staff so they can achieve the same goal. The RAS provides crisis intervention as needed to maintain residential safety and security. The RAS works with clinical and program to help promote a safe and secure environment for our clients and encourages our clients to adhere to the Residential Code of Conduct and House Rules so that they can participate in the program in a healthy and safe manner.

Responsibilities:

Primary:

• Supervise staff of Residential Aides at the program site and ensure coverage by creating a regular staff schedule.
  Secondary:
  
  • Build rapport with program clients and engage with them professionally and respectfully.
  • When necessary, de-escalate tense, even hostile, client situations
    Other Functions Other functions that may be required with this position include:
    
    • Train staff in all programmatic policies and procedures
    • Manage staff hiring, termination, and progressive disciplinary actions
    • Coordinate and approve staff hours for accurate payroll processing
    • Conduct bi-weekly staff supervision (at a minimum.)
    • Disseminate and interpret policies and procedures to RA staff.
    • Investigate and report issues, incidents and events using approved system(s)
    • Collaborate with the clinical staff on resident behavior as well as the care of those on the fragile list.
    • Always enforce the Residential Code of Conduct and/or House Rules.
    • Conduct periodic facility walk-throughs during a shift.
      Minimum Requirements
      
      
      • Bachelor's degree preferred.
      • At least three years of work experience as a Residential Aide and/or in a client-facing role at a social services organization.
      • Certificate of Fitness to operate a Fire Panel
      • Able to lift 20lbs. with proper assistance and tools.
      • The Residential Aide Supervisor position is one which requires the staff person to be present in the program site 100% of the time.
      • Occasionally to Frequently expected to de-escalate tense, even hostile, client situations

Keywords: Housing Works, Mount Vernon , Residential Aide Supervisor, Other , Brooklyn, New York