Junior Operations QA Specialist

Company: VirtualVocations
Location: Philadelphia
Posted on: February 4, 2025

Job Description:

A company is looking for a Junior Operations QA Specialist.

Key Responsibilities

Listen to customer service and sales calls to identify areas for improvement and adherence to processes
Analyze customer support tickets to identify recurring issues and opportunities for enhancement
Document findings from data collection activities to contribute to process documentation and improvement

Required Qualifications

Student (in the last year) or graduate from Business, Management, Data Analysis, or a similar field
Excellent communication skills in spoken and written Lithuanian & English
Ability to work in a fast-paced environment with continuous improvements

Keywords: VirtualVocations, Mount Vernon , Junior Operations QA Specialist, Other , Philadelphia, New York

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