Member Support Coordinator
Company: VirtualVocations
Location: Philadelphia
Posted on: February 4, 2025
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Job Description:
A company is looking for a Member/Volunteer Support Coordinator
to provide customer service and administrative support for
volunteer activities.
Key Responsibilities
Establish and maintain knowledge of Therapy Animal Program
standards to communicate effectively with volunteers
Manage inquiries from volunteers and maintain service level
agreements for response and registration processing
Provide technical support for various systems and maintain accurate
volunteer records
Required Qualifications, Training, and Education
Associate's degree preferred, with two years of relevant
administrative or customer service experience
Intermediate knowledge of PC operation and software, including MS
Word, Excel, and Outlook
Experience with CRM database systems, such as Salesforce, is
preferred
Basic knowledge of both PC and Macintosh operating systems
Keyboarding speed of 50+ words per minute
Keywords: VirtualVocations, Mount Vernon , Member Support Coordinator, Other , Philadelphia, New York
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