Senior Manager of Customer Operations

Company: VirtualVocations
Location: Waterbury
Posted on: April 14, 2025

Job Description:

A company is looking for a Senior Manager of Customer Operations.
Key Responsibilities

Lead and develop a cross-functional team focused on customer operations
Oversee the customer implementation process to ensure timely and successful launches
Drive operational initiatives to improve team efficiency and effectiveness

Required Qualifications

7+ years of experience in customer operations, implementation, or technical account management
3+ years of people management experience leading cross-functional teams
Proven track record of driving operational excellence in a B2B environment
Bachelor's degree or equivalent practical experience
Strong understanding of project management methodologies

Keywords: VirtualVocations, Mount Vernon , Senior Manager of Customer Operations, Executive , Waterbury, New York

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