Associate Customer Success Manager

Company: VirtualVocations
Location: Philadelphia
Posted on: February 4, 2025

Job Description:

A company is looking for an Associate Customer Success Manager.

Key Responsibilities

Monitor customer health and usage trends, proactively addressing adoption challenges
Advise merchants on best practices to optimize their experience and recommend appropriate channels and services
Provide ongoing training sessions and product demonstrations, ensuring customers understand the value of the services offered

Required Qualifications

1 year of eCommerce experience - preferred
Analytical mind capable of converting metrics into actionable items
Experience generating add-on sales revenue - preferred but not required
High School Diploma; Bachelor's Degree - preferred but not required

Keywords: VirtualVocations, Mount Vernon , Associate Customer Success Manager, Executive , Philadelphia, New York

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