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API SDK Support Engineer

Company: VirtualVocations
Location: Toms River
Posted on: November 9, 2024

Job Description:

A company is looking for an API/SDK Customer Support Engineer II to assist customers with issues related to their API and SDK.



Key Responsibilities

Advise customers on the capabilities of the API and SDK
Take ownership of customer issues, including troubleshooting and resolution
Build sample applications to demonstrate the SDK's value


Required Qualifications, Training, and Education

2-4 years of experience in building applications using Javascript and Python in a UNIX/Linux environment
Experience with GraphQL API and SSO/SAML implementation
Experience in a technical support role, preferably with enterprise-level customers
Familiarity with Salesforce, Jira, Confluence, git, and GitHub
Associate or B.S. degree or technical certification in computer programming

Keywords: VirtualVocations, Mount Vernon , API SDK Support Engineer, Engineering , Toms River, New York

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